Dolphin — Common Problems

Real owner reports from Australian EV communities.

5Owner Reports
Top reported problems for Dolphin in Australia (5 owner reports): 1. Driver's seat developed a hole within 2 months of purchase — 3 owner reports 2. Unable to charge the car using the supplied charger — 2 owner reports, cost: ~AUD $1,000 (out of pocket if charger faulty, not covered under 1-year warranty) Full details on symptoms, repair outcomes, and dealer experiences can be found in the individual owner reports below.
  • Multiple issues: hole appeared in driver's seat within 2 months; air conditioner blew hot air during heatwave. BYD refused to repair seat and delayed AC diagnosis by 2 months.

    via ProductReview.com.auSource →
  • Driver's seat developed a hole within 2 months of purchase. Air conditioner began blowing hot air during a heatwave. BYD refused to repair seat hole after one year and delayed AC service by 2 months during emergency conditions.

    via ProductReview.com.auSource →
  • Unable to charge the car using the supplied charger. Issue discovered recently after approximately one year of ownership. Charger stopped working and required diagnostic appointment.

    CostAUD $1,000 out of pocket if charger is faulty (not covered under 1-year warranty)
    via ProductReview.com.auSource →
  • Car unable to charge using the supplied charger. Issue occurred recently after approximately one year of ownership. Charging failure prevented vehicle use.

    CostCharger replacement ~AUD 1000 out of pocket if faulty (not covered under 1-year warranty)
    via ProductReview.com.auSource →
  • Driver's seat developed a hole within 2 months of purchase. Separately, air conditioner began blowing hot air during a heatwave. BYD refused to repair the seat damage after one year.

    via ProductReview.com.auSource →
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